Lounges at Auckland Airport: A Helpful Map and Guide

A map and directions to each of the lounges at Auckland Airport. I found the lounges at Auckland airport a little tough to find so I put together this guide on where to find a lounge at Auckland airport. I’ve also included details on how to access each of the lounges.

All the lounges for international flights at Auckland airport are located on Level 2. Access to Level 2 is via an escalator which is to the right, just past some shops, after clearing security, customs, and the duty free area.

In the international departures area there are four lounges at Auckland Airport: Koru Lounge, Strata Lounge, Emirates Lounge, and Qantas Lounge.

The Koru Lounge is located to the left after passing through security, customs, and duty free. Look for what’s currently the Aroha Cafe, then look to the left of that.

The Strata Lounge is located on the right hand side, up the escalator, after passing through security, customs and duty free shopping.

The Emirates Lounge is located on the right hand side after passing through security, customs and duty free shopping. Look for an escalator to go upstairs.

The Qantas Lounge is also up the escalator located on the right hand side after passing through the duty free shops.

The escalator for the Strata, Emirates, and Qantas lounge is next to what is currently the Adidas shop.

In the domestic departures area, the Air New Zealand domestic lounge is currently located near Gate 33, though this arrangement may change soon due to renovations.

Lounge Access at Auckland Airport

There is 1 pay-per-use lounge at Auckland Airport, the Strata Lounge. There are also 3 airline lounges covering the remainder of international flights departing Auckland airport.

Strata Lounge

To find the Strata Lounge at Auckland Airport:

1. Pass through security, customs, and duty free
2. Walk past some shops, such as Hugo Boss and Coach, stick to the right
3. Go up the escalator in front of Adidas

The Strata Lounge is available to the following passengers:

• DragonPass members
• Priority Pass members
• Eligible passengers flying with: China Airlines, China Eastern, China Southern, Hainan Airlines, Hawaiian Airlines, Korean Air, Malaysia Air, Philippine Airlines, Samoa Airways, Sichuan Airlines, and Virgin Australia

DragonPass and Priority Pass sell memberships starting form 99 USD that allow access to lounges, such as the Strata Lounge. I wrote a guide comparing these lounge programmes, if you’re interested in how to get unlimited lounge access and how much it costs, check out the comparison here: https://landinglastminute.com/alternative-lounge-membership/

Pay-per-use access can also be booked online here. The Strata Lounge costs 59 NZD for a three hour stay. Bookings must be made 24 hours prior to arrival (pay at the door is acceptable if the lounge is not crowded though costs 7 NZD more).¹

The Strata Lounge includes a shower, coffee, tea, and some hot and cold food. It doesn’t include beer, wine, or spirits. I can live without alcohol, but a shower is the number one feature I look for in an airport lounge.

The Strata Lounge is open from 5am to 1am every day.

Koru Lounge - Air New Zealand

To find the Koru Lounge at Auckland Airport:

1. Pass through security, customs, and duty free
2. Turn left just prior to MAC, walk past some cafes
3. Go up the escalators or lift to access the lounge

The Koru Lounge is available to the following passengers:

• Airpoints Elite, Elite Partner, Gold, and Koru members
• Business class passengers departing on Air New Zealand flights
• Star Alliance Gold passengers
• Eligible passengers flying with Cathay Pacific, Thai Airways

There is no pay-per-use access.

The Koru Lounge is a traditional business class lounge with showers, alcohol, coffee, tea, and hot and cold food.²

The Koru Lounge is open from 4:30am until the last departure of the day.

Emirates Lounge

To find the Emirates Lounge at Auckland Airport:

1. Pass through security, customs, and duty free
2. Proceed past some shops, such as Hugo Boss and Coach, stick to the right
3. Go up the escalator in front of Adidas

The Emirates Lounge is available to:

• Emirates business class passengers
• Gold or Platinum Skywards members

Anyone else flying with Emirates can purchase lounge access. The price is 100 USD for Skywards members and 130 USD for non-members. Prices before tax.³

The Emirates Auckland lounge is only open for a few hours prior to the respective Emirates departures of the day.

Qantas Lounge

To find the Qantas Lounge at Auckland Airport:

1. Pass through security, customs, and duty free
2. Proceed past some shops, such as Hugo Boss and Coach, stick to the right
3. Go up the escalator in front of Adidas

The Qantas Lounge is available to the following passengers:

• Business class passengers departing on Qantas
• Gold or Platinum Qantas Frequent Flyers
• Eligible passengers on Latam or Air Tahiti

In Auckland, the Qantas Lounge includes bar service, tea, coffee, and a shower.

The Qantas Auckland lounge is open from 4am until the last Qantas departure of the day.⁴

Air New Zealand Domestic Lounge

To reach the Air New Zealand Domestic Lounge:

1. Head upstairs after passing through security
2. Walk towards gates 32 & 33
3. The lounge is on the way to the gates

The Air NZ Domestic Lounge is of course located in the domestic terminal.

There is refurbishment work in progress in the domestic terminal. I’ll update this guide when the lounge configuration changes.

The Air New Zealand Domestic Lounge is available to the following passengers:

• Airpoints Elite, Elite Partner, Gold, and Koru members
• Business class passengers departing on Air New Zealand flights
• Star Alliance Gold passengers
• Eligible passengers flying with Air New Zealand via a partner code share

The lounge is open from 1 hour before the first flight until the last flight departs.⁵

Related articles

Also check out my guides for:

• 4 Alternatives to Priority Pass, including how much lounge membership costs
• Why airport lounges are located after security

References